Returning your order

Problems with your product?

We would like you to be happy with your product - so we offer a 30 day evaluation period during which you can return your product.

Note that this offers applies only to products purchased via AKG.com; if you have purchased through a retailer, please follow their return process.

Before requesting a return, you may read through our support materials and FAQs. If your questions are not answered, please reach out to our experts for personal assistance and troubleshooting. If you still need to return your product, please follow these steps:

Have your purchase receipt or order confirmation handy
Fill in the form below as complete as possible for the quickest processing
Customer Service Specialist will contact you for the next steps

To return a product,
please fill out this form

Place of purchase

Product Product not listed

Version/color

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Manuals & Documentation

Owner's Manuals

Quick Start Guide

Most popular FAQs

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Serial Number

Quantity

Case number (if you already have one)

Order Number

Reason for return

First Name

Last Name

Street

City

Postal/Zip code

Country

Email Address

Being that your product was not purchased from a Harman web shop, please contact the place of purchase for return/refund consideration. If you are unable to return your product, please contact our helpdesk for possible warranty assistance.